FAQ

Ordering & Shipping We take pride in every item we create and our commitment to sustainability means that all of our products are made to order. Please allow at least 1-2 weeks for us to craft your one-of-a-kind piece before you receive your shipping notification. We value each and every order and appreciate your support of our business.

Why? At J. Abrams, we believe in taking care of our planet and minimizing our environmental impact. We are committed to using raw materials responsibly and turning them into quality products that you'll love. By choosing J. Abrams, you are joining us in our efforts to be conscious consumers and support sustainable fashion practices.

Returns/Refunds We understand that ordering apparel online can sometimes lead to sizing mistakes. If we have your item in stock, we will gladly provide you with a replacement item. Please note that we do not offer monetary refunds as all of our products are made to order. We are committed to ensuring your satisfaction with our products, so please don't hesitate to reach out to our customer support team if you have any questions or concerns.

Q: What sizes do you offer? A: Our products are available in a range of sizes to fit every body type. Please refer to our sizing chart for more information.

Q: Do you ship internationally? A: Yes, we offer international shipping to most countries. Please note that additional shipping fees may apply.

Q: How can I contact your customer support team? A: You can reach our customer support team by email or phone. Our contact information can be found on our Contact Us page.